Installation & Training -
Support team provides installation & training support to end-users to enable effective use of ADC systems on long term basis. Hands-on training is given during implementation phase & specialized programs can also be designed to meet client needs.
After Sales Support -
The services team provides customers with a single-source for genuine spares, service & support along with Annual Maintenance Contracts (AMC) to help in optimum use of systems and trouble-free operations. With strategically located regional office in Kolhapur provides support network.
It’s easy to get started. You can contact our support center and get in touch with our professionals. Discuss your requirements and receive a written quotation immediately.
Annual Maintenance Contract – (AMC)
Service support team offer several types of maintenance agreements designed to best fit to most customers. Our engineer can attend the call at customer site if client choose one of On-Site Agreements or equipment can be shipped to our Repair Center in the case of Depot Agreements.
‘Onsite’ Service Agreement Programs features & benefits:
|All Labor & parts||Labor only, parts extra|
|Preventive Maintenance||Preventive Maintenance|
|8 hours turnaround time||Next business day (metros)|
Repair Services -
Comprehensive repair services are available for products sold by us. Service is performed at the Kolhapur Center. The service is available to all customers.
G13, 1155, E, GAJALATA ARCADE,
NEAR SHAHAJI LAW COLLEGE,
SYKES EXTENTION, KOLHAPUR – 416 001
Standard depot repair turnaround is usually within 5 (five) business days.
Service on Call -
Technical support is available at Monday to Saturday from 10:00 am to 6:00 pm. The service is available to all customers.
Support personnel will return requests for technical support within 8 (eight) business hours of receipt of call. Customers may also contact via Email (online support).
For Service Support
Call: (0231) 2525225, 2520091, 2525660